FAQ

FAQ

What is Crossroad?

Crossroad is a not-for-profit treatment provider for emotionally troubled youth and their families. Founded in 1883 as an orphanage, we have evolved into a center of excellence in the field of emotional treatment. We provide both residential and non-residential services including out-patient, CA-PRTF, (Community Alternatives to Psychiatric Residential Treatment Facility) home-based, aftercare, independent living, transitional living, day treatment and day education at our on-ground school, diagnostic assessments, secure care, PRTF (Psychiatric Residential Treatment Facility) and more.

Who lives on the Crossroad Campus?

Some of our clients live as residents at Crossroad. Some are here a short time to determine diagnosis and a recommended course for treatment. Some are here because they have had multiple stays at a psychiatric hospital and are in need of intense treatment. Many girls and boys come to Crossroad because they’ve been neglected, abandoned or physically, sexually or emotionally abused. These children and youth, ages 6 to 21, need food, shelter, clothing and health care, as well as a safe, secure and supportive environment in which to rebuild their lives. They find that at Crossroad.

Where do Referrals come from?

Crossroad receives referrals from families and health professionals. We also receive referrals from Indiana Department of Child Services, Indiana Department of Education, Indiana Department of Corrections and comparable agencies in Ohio, Michigan and beyond.

How is Crossroad funded?

About 83 percent of Crossroad’s annual operating budget of $7.3 million comes from reimbursements and fees for services. The remaining 17 percent of operating revenue and all money for capital projects comes from charitable contributions and other income sources.

What does it cost to treat a child at Crossroad?

Costs vary depending on the child’s and/or family’s needs. Non-residential services may require fees or may be covered by insurance or other funding. Residential fees, usually paid by the referral source, cover room and board, 24-hour staffing, clothing, some school supplies, routine medical care and treatment services not billable to other sources. 

How many people does Crossroad employ?

About 140 residential counselors, teachers, therapists, housekeepers, cooks, groundskeepers, and others are required to provide 24-hour services to children and their families and provide the network of support for those services.